English

SkinwellAI ("we", "us") is a cosmetic product scanner: it reads the ingredient lists of cosmetic products, scores them, and shows how well they suit the skin profile you give it. It also offers a shelf, a routine and an optional skin-type estimate from a selfie. This policy explains what we collect, why, who processes it, and the rights you have. SkinwellAI is a cosmetic information product, not a medical device — see our Terms.

1. What we collect and why

2. The face photo is NOT sent to OpenAI

Your face image is never sent to a third-party AI. When you explicitly opt in to AI explanations of a photo skin profile, we send only the derived numeric scores and a skin-profile label, as text — no image — to our AI provider (OpenAI). If you do not opt in, the text is generated on our own servers with no third-party AI. You can withdraw this consent at any time in Profile → Privacy & data. See the AI Data Processing page for detail.

2a. Product photos (the product scanner)

When you hold a product up to the camera, the scanner reads any barcode in view. When you tap the shutter it takes a photo of the product (its ingredient list or its front label) and sends that photo to our AI provider (Anthropic) only to read the printed text — the ingredient list, the product name and the brand. The app tells you this before the first photo. The verdict itself is computed on our own servers from that text and your skin profile, not by the AI. The photo is not stored by us: it is processed for that one request and discarded. Point the camera at the product, not at people. To find a product's ingredient list, we may send its barcode number, or the name and brand read from the pack, to the Open Beauty Facts product database — nothing about you.

3. Who processes your data (sub-processors)

4. What we do NOT do

We do not sell your personal data. We do not send your photos, skin scores, face geometry or health data to advertisers, retailers or affiliate networks. We track you across other companies' apps and websites only if you allow it in the iOS prompt, and only to measure app installs and purchases.

4a. Product suggestions and links

Results and routines may suggest products from a curated catalog checked against each brand's own product page. Tapping a product opens the brand's or retailer's website in your browser; we send them nothing about you. Some links may be affiliate links: when one is, the app says so next to the link, and we may earn a commission if you buy. Paid placements are labelled "Sponsored" and never change which products are considered suitable for you. Physical products are bought on those websites, never through the app.

5. Retention & deletion

Product photos sent to read a label: not stored by us. Face photos: ≤30 days, and you can delete them sooner in Profile → Privacy & data (also removed on account deletion). Account data: kept until you delete your account, then erased or anonymized. Deletion is available in-app (Profile → Privacy & data → Delete my account) and described on the Account Deletion page.

6. Your rights

Depending on where you live (incl. GDPR/KVKK), you may access, correct, export, or delete your data, and withdraw consent. Use in-app Export my data and Delete my account, or contact Demircan Yılmaz — support@skinwellai.com.

7. Children

SkinwellAI is not directed to children under 13 (or the minimum age in your region). We do not knowingly collect their data.

8. Security

Encryption in transit (TLS); images stored privately with signed-URL access only and provider-managed encryption at rest.

9. International transfers

Processors may operate outside your country; transfers use appropriate safeguards.

10. Changes

We will update the effective date and, for material changes, prompt you in-app (including re-consent for AI processing).

11. Contact

Demircan Yılmaz, Cevizli Mah. Ulubey Sk. Nursanlar Plaza A Blok No: 4A İç Kapı No: 113, Kartal, İstanbul 34862, Türkiye — support@skinwellai.com. Governing law: Türkiye Cumhuriyeti / Republic of Türkiye — İstanbul (Anadolu) courts.